Accessibility Feedback

As part of our ongoing commitment to accessibility, and pursuant to the Accessible Canada Act (ACA) and the Accessibility for Ontarians with Disabilities Act (AODA), we welcome feedback related to the accessibility of our website, products, services, and our implementation of the ACA and the AODA, through the communication methods described below. You can also request a description of this feedback process in the following alternative accessible formats: print, large print, braille, audio format, electronic format, or other agreed-upon formats.
Feedback can be provided anonymously, or you can choose to provide contact details in any of the following ways:


Via web form: See below


Via Email: You can send feedback directly to


Via Phone:
Corporate Headquarters (Reston, VA): 877-678-2920
Operations Office (Ottawa, ON): 613-742-0000
Customer Support: 800-216-6728


When you provide feedback through any of the methods listed above (other than anonymously through the web form), a Ligado representative will acknowledge receipt within 5 days via the same mechanism the feedback was received. By contacting us, you agree to the collection, use, storage and disclosure of your personal information for the purposes of reviewing and responding to your feedback, and improving our website, products and services. We will otherwise manage your personal information in accordance with our Privacy Statement.


The designated contact for receiving accessibility feedback is Amy Crawford (Compliance).

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Accessibility Feedback Form

Ligado welcomes feedback about accessibility in accordance with the ACA and the AODA. If you would like to provide feedback or receive a description of our feedback process in an alternative format, please provide the information below. You may choose to provide contact information for further follow up or submit the form anonymously.
Are you requesting a description of our feedback process in an alternative format?
Please select in which format you would like to receive the feedback process description
Feedback Type: Please indicate to what the feedback is related (select one or more):
At Ligado, we are always looking for ways to improve your customer experience. Thank you for taking the time to complete this questionnaire. If you would like any further follow up, please include your contact information below along with the best format of contacting you and we will be happy to reply.
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